Virtual365, Inc. ("Virtual365," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social livestreaming platform, including our website, mobile application, and related services (collectively, the "Platform").
Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
We collect information that you voluntarily provide when using our Platform, including:
Payment Information: Credit card details, billing address, and other payment-related information.
Content: Information you provide in livestreams, comments, direct messages, and community posts.
Transaction Data: Records of purchases, subscriptions, tips, donations, and other transactions.
Communications: Information provided when contacting customer support or communicating with other users.
2.2 Information Collected Automatically
When you use our Platform, we may automatically collect certain information, including:
Device Information: IP address, device type, operating system, browser type, and mobile network information.
Usage Data: Interactions with the Platform, viewing history, streaming activity, and time spent on the Platform.
Location Data: General location information based on IP address or more precise location if you grant permission.
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies.
2.3 Information from Third Parties
We may receive information about you from third parties, including:
Social media platforms when you use them to register or connect to our Platform.
Payment processors and financial institutions.
Analytics providers and advertising partners.
3. HOW WE USE YOUR INFORMATION
We use your information for various purposes, including to:
Provide, maintain, and improve the Platform.
Process transactions and manage your account.
Facilitate livestreaming, community interactions, and social features.
Send notifications, updates, and promotional messages.
Personalize your experience and deliver relevant content.
Monitor and analyze usage patterns and trends.
Detect, prevent, and address technical issues, fraud, or illegal activities.
Comply with legal obligations.
4. DISCLOSURE OF YOUR INFORMATION
We may share your information with:
4.1 Service Providers
Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
4.2 Business Partners
Companies with whom we partner to offer joint promotional offers or co-branded services.
4.3 Other Users
Information you share publicly on the Platform will be visible to other users. This includes your profile information, livestreams, and community contributions.
4.4 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.5 Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request access to your personal information.
Correction: Request correction of inaccurate information.
Deletion: Request deletion of your personal information.
Restriction: Request restriction of processing of your personal information.
Data Portability: Request transfer of your personal information.
Objection: Object to processing of your personal information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
6.1 California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws.
6.2 European Economic Area (EEA) Privacy Rights
If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR).
7. CHILDREN'S PRIVACY
The Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to ensure your information remains protected.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently.
10. THIRD-PARTY LINKS AND SERVICES
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
11. CONTACT US
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@virtual365.com Address: Virtual365, Inc., 123 Tech Street, San Francisco, CA 94105, USA Phone: (800) 555-0123
12. CONSENT TO PROCESSING AND TRANSFER OF INFORMATION
By using the Platform, you consent to the processing and transfer of your information as set out in this Privacy Policy.